Customer Care

Lenoir Empire Furniture prides itself on providing the best quality furniture at great prices, delivered by our experienced in-home delivery companies. We do all we can to ensure your furniture buying experience is a pleasurable one. Despite our best efforts to provide that experience, there are times that an issue will arise.

Our dedicated service representatives are here to make sure your issue, whether manufacturer or transit related, is addressed quickly and with your satisfaction in mind. We do rely on our manufacturing and delivery partners when dealing with these issues but also understand that ultimately your satisfaction is our responsibility.

Most importantly, we thank you for your patronage and giving us the opportunity to serve Y-O-U as our most valued customer.

We hope you benefit from your experience with us. If you have any questions regarding your purchase or comments please feel free to contact us.

Our store hours are
Monday - Saturday 10:00am to 6:00pm.

Visit our store in Johnson City TN

Lenoir Empire Furniture
1625 Cherokee Rd
Johnson City, TN 37604

Phone: 423-929-7283
Fax: 423-929-7040